SKARPARI

FAqs

About

Covid-19 Protocols​

Customer Responsibiliy

WHILE WE ARE TAKING ALL MEASURES TO ENSURE THE HEALTH AND SAFETY OF OUR CUSTOMERS AND OUR STAFF, WE ASK THE SAME DUE DILIGENCE OF OUR CUSTOMERS. PLEASE ABIDE AND BE VIGILANT.

  • MASKS AND GLOVES ARE MANDATORY IN SHOP AND FOR CURBSIDE PICKUP. NO EXCEPTIONS.
  • READ & FOLLOW OUR STRICT SHARPENING PROTOCOLS LAID OUT IN DETAIL ON OUR WEBSITE
  • APPOINTMENTS ARE STRONGLY ENCOURAGED FOR IN-STORE SHOPPING. IT WILL GUARANTEE YOU A TIME SLOT.
  • ONLY TWO CUSTOMERS ARE ALLOWED IN THE SHOP AT A TIME. FIRST COME, FIRST SERVE. APPOINTMENTS WILL BE PRIORITIZED.
  • GET AN IDEA OF WHAT YOU ARE LOOKING FOR BEFORE YOU COME IN THE STORE. THIS WILL EXPEDITE THE PROCESS OF OUR 2-CUSTOMER SYSTEM.
  • ORDER ONLINE FOR CURBSIDE PICKUP IF YOU KNOW WHAT YOU WANT! THIS WILL ELIMINATE FOOT TRAFFIC IN THE STORE.
  • IF YOU HAVE A COUGH OR ARE NOT FEELING WELL, DO NOT COME IN!
  • DO NOT COME IN WITH A GROUP!
  • HAVE A GREAT ATTITUDE! WE ARE ALL DOING OUR BEST TO ADJUST TO THIS NEW VERSION OF NORMAL IN A RETAIL ENVIRONMENT.

COVID-19 Sharpening Services Protocal

*READ CAREFULLY*

  • We are accepting limited knife sharpening by appointment & curbside dropoff/pickup only.
  • Customers MUST WEAR A MASK WHEN DROPPING OFF KNIVES. No exceptions.
  • Call the shop to make an appointment.
  • Knives must be fully sanitized before dropping off.
  • Failure to sanitize your knives will result in a $25 cleaning fee. We can tell!
  • Wrap blades in a paper towel and put knives in a disposable bag with your name, phone number, & email written on a note inside.
  • No serrated knives, NO BLOCKS, no blade guards, sayas, kitchen towels, or knife rolls. Wrap blades in clean paper towels.
  • CLEAN KNIVES ONLY!
  • We will then email you an invoice from Square with the total and you will pay via e-invoice.
  • We’ll text you when the knives are ready for pickup curbside. It may be a few days.
  • Call us when you are pulling up so we can meet you outside.
WE HAVE THE RIGHT TO REFUSE SERVICE TO ANYONE. HEALTH AND SAFETY IS OUR PRIORITY. RULES ARE IN PLACE FOR EVERYONE’S PROTECTION.

About

General FAQs

What are your shop hours and where are you located?

Monday – Friday from 10am-2pm and Saturday from 10am-2pm. Any changes to regular shop hours are posted on our website and social media.

We are located in Lopez Village at 25 Eads Lane. We are in the white building behind the thrift store. Look for the logo in the window.

What are your shop hours and where are you located?

Monday – Friday from 10am-2pm and Saturday from 10am-2pm. Any changes to regular shop hours are posted on our website and social media.

We are located in Lopez Village at 25 Eads Lane. We are in the white building behind the thrift store. Look for the logo in the window.

What payment types do you accept?

Due to the Covid-19 Pandemic, we not currently accepting cash.

We accept all major credit cards and debit cards.

I’m not a professional chef. If I were to buy one or two knives to get started for everyday home cooking, what are your recommendations?

We typically recommend starting with a Gyuto or a Santoku. They are both terrific for everyday cooking. Gyutos are great for people with a rocking motion when they cut or for people who prepare more meat. The Santoku is great for people to also chop a little or who cut more vegetables. Pairing one of these with a petty (utility) knife makes for a terrific combination. Choosing a size is based so much on personal preference.

Is there a big difference between a knife with a western handle and one with a Japanese (Wa) handle?

The main difference is in the overall balance of the knife. Western knives have more weight in the handle from a full tang, rivets, and a bolster. This gives them a good center balance between handle and blade. Wa handled knives are lighter due to a ¾ tang but tend to be more blade forward. The lighter weight is advantageous for professionals who use their knives for extended periods.

When do you put products on sale?
We periodically have both in-store as well as online sales. There is no structured time frame, but we typically run some type of promotional sale 2-3 times per year. We also have sale items available for in-store purchases only.
How can I follow Skarpari on social media?

The showroom is @skarpari_store.
The knife making is at @skarpari_knives.
We’d love to have you follow us!

About

Knife Care

Can I use my dishwasher to clean a knife?

Never run your knife through the dishwasher or leave it sitting in a wet sink.

My carbon steel knife keeps rusting. How do I make it stop?

Make sure you keep the blade clean and dry after every use. Periodically wipe the blade while in use. Foods high in acidity will cause a reaction faster. Use a light layer of Tsubaki oil when storing the knife. Make sure that any wooden, leather, or plastic storage devices are also clean and dry.

How do I remove rust from my blade?

You can use the rough side of a Scotch-Brite™ pad to gently remove corrosion.

My carbon steel knife keeps changing colors. I don’t think it’s rust. What’s going on?
Rust appears on your blade as orange, red, or brown. This should be removed. All other colors including blue, purple, green, grey, and black are considered patina. There’s always a break-in period for carbon steel blades. This is a good thing and it will help protect the blade from future rust.
What is the difference between carbon steel and stainless steel and what care is needed?

Much like a cast iron pan, carbon steel blades must be kept clean and dry and should be lightly oiled after use. Carbon steel forms a slightly better edge than stainless and is easier to sharpen, but is more susceptible to oxidation and can potentially rust if not properly cared for.

Stainless steel can be denser because of more alloys, therefore requiring less maintenance. They also tend to be a little more durable but harder to sharpen, depending on the steel. In short, carbon steel requires a little more care.

I have a stainless steel knife, but it has a rust spot on it. How is this possible?
Stainless steel is not stain-not steel. Many of our blades use stainless steel with a very high carbon content for edge formation and durability. These steels are much less likely to oxidize or corrode but can rust if left dirty or wet for extended periods. Remove rust and be sure to keep the knife clean and dry when not in use. Also, make sure that there is no moisture being trapped in a plastic cover or sleeve, this can cause rust.
I keep finding small chips on the edge on my blade. Why is this happening?
Many steels that are very hard can hold an edge for a long time, but sometimes the extra-fine edge can become brittle.
  • Never cut through bones or frozen foods!
  • Be sure to pick herbs; woody stems of thyme and rosemary can cause microchipping.
  • Take the time to wash greens before they are cut. Tiny pieces of dirt or sand from dirty greens will also cause microchipping.
Most tiny chips are naturally removed in the sharpening process and shouldn’t dramatically affect the knife’s performance.

About

Sharpening & Repairs

Do you sharpen knives? How much does it cost?

We are accepting limited knife sharpening by appointment & curbside drop-off/pickup only.​

We use the Tormek sharpening system. It utilizes a water-cooled stone to ensure there is no damage to the temper of the steel by overheating it. We use jigs to ensure we can reproduce any exact sharpening angle.

Prices are $1.50 / inch with a $10 minimum per knife.

** Dirty Knives – $25 cleaning fee for all soiled and dirty knives (i.e. dried food, grease, etc.)

PLEASE READ OUR SHARPENING POLICIES HERE

Can I get my knife sharpened while I wait?

A 48-hour turnaround is standard without an appointment – but it may take more or less time, depending on the job and how many knives we have ahead of you.

If you need them quicker, feel free to text us and make an appointment (24-hour notice please) at 360-228-8032, and we’ll do our best to accommodate you.

Please allow 10-15 minutes per knife. We recommend this for customers coming in from out of town. Please allow extra time for repairs and restorations.

This is a first-come, first-serve basis service. We will text you as soon as your knives are ready.​

I dropped my knife and the tip broke! Can this be fixed?

Knife repair is one of our specialties. We fix broken and bent tips, rusty blades, as well as chipped and gouged blades.

Price is contingent upon the condition and severity of the damage.

All repairs start at $5 and go up by $1 increments. We charge $60/hr for repair and restoration work. Most repairs are $5-$15.

Please contact us for quotes on large repairs, restorations, or unconventional pieces.

I have a knife that’s old and/or broken. Is it even worth fixing?
The short answer is probably. A good knife is a sharp knife, and many knives only need a little tender loving care to bring them back to useful shape. You are far more likely to injure yourself with a dull knife than a sharp one.
How do I keep my knife sharp at home?
  • Only use your knife on hardwood, composite rubber, or plastic.
  • Never cut on countertops, glass, or bamboo.
  • Never put your knife in the dishwasher.
  • Don’t sharpen or hone your knives on anything harder than the blade itself.
  • We recommend ceramic honing rods and a leather strop.

When honing your knife, be sure to trail your edge (pressure goes AWAY from the edge, not into it) and use the same pressure and number of passes on each side of the blade.

If after several passes on each side the edge is still not sharp, it’s time to sharpen the knife.

My knife is dull but I live out of town. Can I ship my knives to you?

We’d be happy to help you restore your knife. We offer complete restoration services to help bring any knife back to life. Please take a look at our sharpening services page for details. Then contact us to get a quote.

My puppy chewed up my handle. Can this be replaced?

We’d be happy to help you restore your knife. We offer complete restoration services to help bring any knife back to life. Please take a. look at our sharpening services page for details. Then contact us to get a quote.

About

Shipping & Returns

Do you sharpen knives? How much does it cost?

We are accepting limited knife sharpening by appointment & curbside drop-off/pickup only.​

We use the Tormek sharpening system. It utilizes a water-cooled stone to ensure there is no damage to the temper of the steel by overheating it. We use jigs to ensure we can reproduce any exact sharpening angle.

Prices are $1.50 / inch with a $10 minimum per knife.

** Dirty Knives – $25 cleaning fee for all soiled and dirty knives (i.e. dried food, grease, etc.)

PLEASE READ OUR SHARPENING POLICIES HERE

Can I get my knife sharpened while I wait?

A 48-hour turnaround is standard without an appointment – but it may take more or less time, depending on the job and how many knives we have ahead of you.

If you need them quicker, feel free to text us and make an appointment (24-hour notice please) at 360-228-8032, and we’ll do our best to accommodate you.

Please allow 10-15 minutes per knife. We recommend this for customers coming in from out of town. Please allow extra time for repairs and restorations.

This is a first-come, first-serve basis service. We will text you as soon as your knives are ready.​

I dropped my knife and the tip broke! Can this be fixed?

Knife repair is one of our specialties. We fix broken and bent tips, rusty blades, as well as chipped and gouged blades.

Price is contingent upon the condition and severity of the damage.

All repairs start at $5 and go up by $1 increments. We charge $60/hr for repair and restoration work. Most repairs are $5-$15.

Please contact us for quotes on large repairs, restorations, or unconventional pieces.

I have a knife that’s old and/or broken. Is it even worth fixing?
The short answer is probably. A good knife is a sharp knife, and many knives only need a little tender loving care to bring them back to useful shape. You are far more likely to injure yourself with a dull knife than a sharp one.
How do I keep my knife sharp at home?
  • Only use your knife on hardwood, composite rubber, or plastic.
  • Never cut on countertops, glass, or bamboo.
  • Never put your knife in the dishwasher.
  • Don’t sharpen or hone your knives on anything harder than the blade itself.
  • We recommend ceramic honing rods and a leather strop.

When honing your knife, be sure to trail your edge (pressure goes AWAY from the edge, not into it) and use the same pressure and number of passes on each side of the blade.

If after several passes on each side the edge is still not sharp, it’s time to sharpen the knife.

My knife is dull but I live out of town. Can I ship my knives to you?

We’d be happy to help you restore your knife. We offer complete restoration services to help bring any knife back to life. Please take a look at our sharpening services page for details. Then contact us to get a quote.

My puppy chewed up my handle. Can this be replaced?

We’d be happy to help you restore your knife. We offer complete restoration services to help bring any knife back to life. Please take a. look at our sharpening services page for details. Then contact us to get a quote.

About

Knife Care

We use DHL to send all of our orders and they are forwarded to the national postal service on arrival in the country of destination.
International orders generally take between 1-3 working days to arrive. A delivery within Germany usually takes 1-2 working days.
We offer FREE Delivery on all orders over €50 / £50 / 50 CHF.
Yes. You will be sent a confirmation email as soon as your order has been processed. This email will also contain your tracking number.
We currently ship to the following countries: Austria, Belgium, Finland, France, Germany, Netherlands, Spain, Sweden, Switzerland, Ireland and the UK.

About

Payment

We currently accept all relevant credit and debit cards including Visa, Mastercard, PayPal and Postfinance.
We accept payment in Euros, GBP and CHF only.

About

Online Shopping

Monday – Friday from 10am-2pm and Saturday from 10am-2pm. Any changes to regular shop hours are posted on our website and social media.

We are located in Lopez Village at 25 Eads Lane. We are in the white building behind the thrift store. Look for the logo in the window.

Skarpari is the word for “sharper” in Icelandic.

We ship anything and everything. Most packages are shipped USPS Flat Rate. We also ship internationally. Please make sure you can receive the goods in your county and are aware of all tariffs that might be imposed on imported goods. Please contact us before ordering so we can get you an accurate quote.
We are accepting limited knife sharpening by appointment & curbside drop-off/pickup only.​ We use the Tormek sharpening system. It utilizes a water-cooled stone to ensure there is no damage to the temper of the steel by overheating it. We use jigs to ensure we can reproduce any exact sharpening angle. Prices are $1.50 / inch with a $10 minimum per knife. ** Dirty Knives – $25 cleaning fee for all soiled and dirty knives (i.e. dried food, grease, etc.) PLEASE READ OUR SHARPENING POLICIES HERE

A 48-hour turnaround is standard without an appointment – but it may take more or less time, depending on the job and how many knives we have ahead of you.

If you need them quicker, feel free to text us and make an appointment (24-hour notice please) at 360-228-8032, and we’ll do our best to accommodate you.

Please allow 10-15 minutes per knife. We recommend this for customers coming in from out of town. Please allow extra time for repairs and restorations.

This is a first-come, first-serve basis service. We will text you as soon as your knives are ready.​

Knife repair is one of our specialties. We fix broken and bent tips, rusty blades, as well as chipped and gouged blades.

Price is contingent upon the condition and severity of the damage.

All repairs start at $5 and go up by $1 increments. We charge $60/hr for repair and restoration work. Most repairs are $5-$15.

Please contact us for quotes on large repairs, restorations, or unconventional pieces.

The short answer is probably. A good knife is a sharp knife, and many knives only need a little tender loving care to bring them back to useful shape. You are far more likely to injure yourself with a dull knife than a sharp one.
We typically recommend starting with a Gyuto or a Santoku. They are both terrific for everyday cooking. Gyutos are great for people with a rocking motion when they cut or for people who prepare more meat. The Santoku is great for people to also chop a little or who cut more vegetables. Pairing one of these with a petty (utility) knife makes for a terrific combination. Choosing a size is based so much on personal preference.

Much like a cast iron pan, carbon steel blades must be kept clean and dry and should be lightly oiled after use. Carbon steel forms a slightly better edge than stainless and is easier to sharpen, but is more susceptible to oxidation and can potentially rust if not properly cared for.

Stainless steel can be denser because of more alloys, therefore requiring less maintenance. They also tend to be a little more durable but harder to sharpen, depending on the steel. In short, carbon steel requires a little more care.

Never use a vegetable-based oil like olive or canola to oil a carbon steel blade. It will get rancid and gross. We recommend Tsubaki (Camellia) oil or mineral oil. You can purchase a bottle of Skarpari Blade Oil in our online store.

Make sure you keep the blade clean and dry after every use. Periodically wipe the blade while in use. Foods high in acidity will cause a reaction faster. Use a light layer of Tsubaki oil when storing the knife. Make sure that any wooden, leather, or plastic storage devices are also clean and dry.
You can use the rough side of a Scotch-Brite™ pad to gently remove corrosion.
Stainless steel is not stain-not steel. Many of our blades use stainless steel with a very high carbon content for edge formation and durability. These steels are much less likely to oxidize or corrode but can rust if left dirty or wet for extended periods. Remove rust and be sure to keep the knife clean and dry when not in use. Also, make sure that there is no moisture being trapped in a plastic cover or sleeve, this can cause rust.
Many steels that are very hard can hold an edge for a long time, but sometimes the extra-fine edge can become brittle.
  • Never cut through bones or frozen foods!
  • Be sure to pick herbs; woody stems of thyme and rosemary can cause microchipping.
  • Take the time to wash greens before they are cut. Tiny pieces of dirt or sand from dirty greens will also cause microchipping.
Most tiny chips are naturally removed in the sharpening process and shouldn’t dramatically affect the knife’s performance.
We periodically have both in-store as well as online sales. There is no structured time frame, but we typically run some type of promotional sale 2-3 times per year. We also have sale items available for in-store purchases only.

We don’t currently offer any industry discounts on products. We do our best to make our prices and selection as competitive as possible. However, we do offer industry discounts on sharpening services.

Restaurants that bring in more than 12 knives get 20% off your total sharpening bill.

If you are not completely happy with the goods that you have received, you can return them to us within 14 days of receipt, providing they are in original resalable condition.

We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition.

Please enclose the completed Returns Form with your goods, and make sure all returned items are well packaged, so as not to be damaged in the post.

To return an item you can simply complete the enclosed returns form and attach the return address to the package and take it to your local post office.
We offer FREE return postage on all orders returned within 14 days of receipt.
We aim to process returns within 2 working days of receiving them. You will be notified by email once the returns process is complete.
  • DUE TO THE COVID-19 PANDEMIC, EXPECT POTENTIAL SHIPPING DELAYS. THESE DELAYS ARE BEYOND OUR CONTROL.
  • Please allow 24 hours for processing and handling.
  • Due to fraudulent online orders, we may require you to email a photo ID matching the credit card and billing address used for the purchase via email.
  • All domestic orders are shipped through USPS Priority 3-day flat rate. Please allow up to 3 business days. Delays beyond our control may occur during COVID-19 Pandemic and holiday time due to high volume of USPS shipments. We cannot control delivery times once the package has left our possession. Your tracking number will be emailed to you from USPS.com.

  • Customers have the option to insure/require a signature for their packages at checkout, therefore we are not responsible for replacing lost, stolen, or damaged products during shipment caused by the courier. This is not included in shipping, but available additionally at the customer’s discretion. 
  • Returns must be made within 30 days of purchase and must have a receipt. Knives being returned cannot have been used in any capacity, and must include in the box and all original contents. Returns are for store or online credit only – no cash returns.

International Shipping Policy and Terms & Conditions

  • Prices are shown in US Dollars ($).  For conversion, we recommend using a currency converter app.

  • Any import duties, taxes, or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer.

  • Coutelier is not responsible for shipments held up by customs.
  • Packing slips for international shipments cannot be marked as “gift” or with altered prices and/or values.

  • International orders may require 2-3 business days prior to shipment for location & customs processing.

  • Cutlery cannot be shipped to certain destinations due to international shipping restrictions.  Please check to make sure that your country allows for importation of knives before placing your order.

Q: What are your shop hours and where are you located?

Monday – Friday from 10am-6pm and Saturday from 10am-4pm. Any changes to regular shop hours are posted on our website and social media applications.
We are located in the historic Carrollton/Riverbend neighborhood at 8239 Oak St (corner of Dante) right across from Castellon Pharmacy. We are in the purple building next to the antique shop. Look for the silver sign & orange door.

Q: What does Skarpari mean?

Skarpari is the word for “sharper” in Icelandic.

Q: I am in from out of town, can I have my purchase shipped? What about internationally?

We ship anything and everything. Most packages are shipped USPS 2-day flat rate (AK & HI 3-day). We also periodically offer discounted and complimentary shipping (some exceptions apply). We also ship international for a fixed flat rate.

Q: Do you sharpen knives? How much does it cost?

Yes! We sharpen both western and Japanese knives. Every blade is sharpened by hand on a series of Japanese water stones (#1000, #2000, #4000,and #6000) plus two rounds of leather stropping for a smooth, long lasting, and high performing edge. We also sharpen food processor blades, yard tools, axes, shears, hatchets, and cleavers.
All standard sharpening is $1.25/in. Serrated knives and Japanese single bevel knives are $2/in.

Q: Can I get my knife sharpened while I wait?

We have a standard 24 hour turnaround time for all sharpening. If you need them quicker, feel free to give us a call and make an appointment (24 hour notice please) at (504)475-5606.
Please allow 10-15 minutes per knife. We recommend this for customers coming in from out of town. Please allow extra time for repairs and restorations.

Q: I dropped my knife and the tip broke! Can this be fixed?

Absolutely. Knife repair is one of our specialties. We fix broken and bent tips, rusty blades, as well as chipped and gouged blades. All repairs start at $5 and go up by $5 increments. Most repairs are $5-$15.

Q: I have a knife that’s old and/or broken. Is it even worth fixing?

The short answer is probably. A good knife is a sharp knife, and many knives only need a little TLC to bring them back to useful shape. You are far more likely to injure yourself with a dull knife than a sharp one…and it will hurt a lot more!

Q: I’m not a professional chef. If I were to buy one or two knives to get started for everyday home cooking, what are your recommendations?

We typically recommend starting with a Gyuto or a Santoku. They are both terrific for everyday cooking. Gyutos are great for people with a rocking motion when they cut or for people who prepare more meat. The Santoku is great for people to also chop a little or who cut more vegetables. Pairing one of these with a petty (utility) knife makes for a terrific combination. Choosing a size is based so much off of personal preference, but we recommend 180mm-210mm for gyutos or 120mm-150mm pettys, while most santokus range from 160mm-180mm. Feel free to reach out to us for a consultation!

Q: What is the difference between carbon steel and stainless steel and what care is required?

Much like a cast iron pan, carbon steel blades must be kept clean and dry and should be lightly oiled after use. Carbon steel forms a slightly better edge than stainless and is easier to sharpen, but is more susceptible to oxidation and can potentially rust if not properly cared for. Stainless steel can be denser because of more alloys, therefore requiring less maintenance. They also tend to be a little more durable but harder to sharpen, depending on the steel. In short, carbon steel requires a little more care.
Never use a vegetable based oil like olive or canola to oil a carbon steel blade. It will get rancid and gross. We recommend tsubaki (camillia) oil or mineral oil.

Q: My carbon steel knife keeps rusting. How do I make it stop?

Make sure you keep the blade clean and dry after every use. Periodically wipe the blade while in use. Foods high in acidity will cause reaction faster. Use a light layer of tsubaki oil when storing the knife. Make sure that any wooden, leather, or plastic storage devices are also clean and dry.

Q: My carbon steel knife keeps changing colors. I don’t think it’s rust. What’s going on?

Rust appears on your blade as orange, red, or brown. This should be removed. All other colors including blue, purple, green, grey, and black are considered patina. There’s always a break-in period for carbon steel blades. This is a good thing and it will help protect the blade from future rust.

Q: How do I remove rust from my blade?

We recommend rust erasers or “gummy stones” from our shop. They are available in three grits. You can also use the rough side of a scotch-brite pad to gently remove corrosion. Be cautious not to overly scratch the blade or remove Kurouchi finish (if applicable).

Q: I have a stainless steel knife, but it has a rust spot on it. How is this possible?

Stain-less steel is not stain-not steel. Many Japanese bladesmiths use stainless steel with a very high carbon content for edge formation and durability. These steels are much less likely to oxidize or corrode but can rust if left dirty or wet for extended periods of time. Remove rust, and be sure to keep the knife clean and dry when not in use. Also make sure that there is no moisture being trapped in a plastic cover or sleeve, this can cause rusting.

Q: I keep finding small chips on the edge on my blade. Why is this happening?

Many steels that are very hard can hold an edge for a long time, but sometimes the extra fine edge can become brittle. Never cut through bones or frozen foods! Be sure to pick herbs; woody stems of thyme and rosemary can cause microchipping. Take the time to wash greens before they are cut. Tiny pieces of dirt or sand from dirty greens will also cause microchipping. Most tiny chips are naturally removed in the sharpening process and shouldn’t dramatically affect the knife’s performance.

Q: Is there a big difference between a knife with a western handle and one with a Japanese (Wa) handle?

The main difference is in the overall balance of the knife. Western knives have more weight in the handle from a full tang, rivets, and a bolster. This gives them a good center balance between handle and blade. Wa handled knives are lighter due to a ¾ tang, but tend to be more blade forward. The lighter weight is advantageous for professionals who use their knives for extended periods of time.

Q: When do you put products on sale?

We periodically have both in-store as well as online sales. There is no structured time frame, but we typically run some type of promotional sale 2-3 times per year. We also have sale items available for in-store purchase only.

Q: Do you offer any service industry or student discounts?

We don’t currently offer any industry discounts on products. We do our best to make our prices and selection as competitive as possible. However, we do offer industry discounts on sharpening services.
Restaurants that bring in more than 12 knives get 20% off all services and all students get 10% off all services with valid id.

Q: How do I keep my knife sharp at home?

Only use your knife on hardwood, composite rubber, or plastic. Never cut on countertops, glass, or on bamboo. Never put your knife in the dishwasher. Don’t sharpen or hone your knives on anything that is harder than the blade itself. We recommend ceramic honing rods and Japanese water stones. When honing your knife, be sure trail your edge (pressure goes AWAY from the edge, not into it) and use the same pressure and number of passes on each side of the blade. If after several passes on each side the edge is still not sharp…it’s time to sharpen the knife.

Q: I want to sharpen my own knife. What grit stone should I use?

If you’re only going to have one stone…you should have a #1000-#2000 grit stone. These stones will allow you to form a nice edge that is not too rough within a reasonable amount of time. It is a good idea to pair this stone with a finer stone from #4000-#6000 for better edge formation. For optimum performance, use a series of stones until a mirror polish is achieved. Combination stones are a terrific option for beginners and people who travel with their stones.

Q: My knife is dull but I live out of town…can I ship my knives to you?

Absolutely. Please include a message that includes your name, shipping address, phone number, and email address. Also include any sharpening or repair specs that you may have. We will assess them when they arrive, send you a quote, and get started right away. We will have them shipped back to you the very next day (USPS 2-day flat rate for domestic).

Q: I want to buy a knife as a gift; but I don’t know what kind of knives they already own. Any suggestions?

Nakiris and Honesukis are very “unique” styles of knives that are very useful yet are not commonly found in traditional western knife sets. Also, since carbon steel requires much more upkeep…stainless steel is usually the way to go.

Q: Do you offer a wedding registry?

Yes, for the culinary minded couple picky about their gear…we have everything to to get you started on the right track. Please give us a call to set up an appt & we will take the time to taylor fit a registry for your needs. We also have a wide array of cocktail gear to get the party started the right way!

Q: My puppy chewed up my handle. Can this be replaced?

We do full upgrade and replacement handles for all wa (Japanese) style handles. We stock a variety of shapes, sizes, and wood varieties to choose from.

Q: How can I follow Coutelier on social media?

Our handle is @couteliernola.We’d love to have you follow us!